World Cup 2026 ticket holders are owed thousands of pounds by Fifa for tickets they resold on the tournament’s official marketplace, BBC Sport has found.
Fifa’s terms indicate payment should be made within 60 calendar days of a transaction,, external but some people who sold tickets on the website in early October have still not received their money.
Fifa, which has come under criticism for its World Cup ticket pricing, declined to provide a statement explaining the delays.
BBC Sport understands the issues stem from Fifa needing to obtain additional bank details from those affected before payments can be processed.
The tickets in question were part of the pre-sale draw which ran for 10 days in September, when one million tickets were made available.
Only Visa cardholders were eligible to apply. It is not known how many fans in total have been affected by the issue.
England supporter Iain is owed nearly £650 for a ticket he sold 65 days ago for Canada’s opening game in Toronto, money he had hoped to put towards England seats now the fixtures have been confirmed.
“Fifa are generating billions from this World Cup but can’t seem to do basic payment processing on time,” he said.
“The delay looks to be impacting many people.”
